FAQs

Got more questions? Hopefully, you can find an answer here. Alternatively, feel free to contact us and one of our sales support team will be able to assist.

Q: Why should I use you instead of going directly to a factory?

Going direct often means slower communication, higher minimum order quantities (MOQs), and less negotiating power for single projects. We aggregate demand from multiple clients to negotiate better prices and terms. We also provide a single point of contact for managing multiple suppliers, saving you time and hassle.

Q: Can you get better prices than I can get directly?

Yes, in most cases. Our volume and long-term relationships with suppliers give us significant leverage. We often secure pricing that is more competitive than what a factory would quote an individual buyer, especially for small to mid-volume orders.

Q: What are your minimum order quantities (MOQs)?

One of our key advantages is flexibility. By aggregating orders, we can often meet or beat factory MOQs. For smaller projects, we can source high-quality materials without the burden of massive minimums.

Q: How do you handle logistics and shipping?

We provide a turnkey solution. We handle all logistics—from arranging freight and insurance to preparing all necessary shipping and customs documentation—ensuring a smooth and efficient process from the factory to your port.

Q: Which manufacturers do you work with?

We work with a wide range of Tier 1 and reputable Tier 2 manufacturers (e.g., Jinko, Longi, Trina, JA Solar, etc.). Our recommendation is based on your project’s technical requirements, budget, and timeline, not on a pre-existing allegiance to a single brand.

Q: Can you help with specific technical specifications or custom products?

Absolutely. Our expertise allows us to translate your project needs into precise technical requirements. We can navigate our network to find suppliers who can meet custom specs, which can be difficult to manage on your own.

Q: What makes you different from other sourcing agents?

Our independence and expertise. We are not simple order-takers. We are product and market experts who provide strategic advice, aggressive negotiation, and robust quality control. We are your partner, not just a middleman.

Q: What is your lead time?

Lead times vary by product and manufacturer. However, our strong supplier relationships often allow us to secure priority production slots, reducing standard lead times. We provide clear timelines upfront for every project.

Q: How do we get started?

Simply contact us with your project details or request a quote. We’ll start with a consultation to understand your needs and then provide a no-obligation proposal outlining costs, timelines, and our recommended sourcing strategy.

Q: What is the typical minimum order quantity (MOQ) for a custom component order?

We significantly lower the barrier to customisation. While factories often set prohibitively high MOQs for custom jobs, we can leverage our relationships to negotiate realistic MOQs. By pooling interest from multiple clients with similar needs, we can often make custom projects viable for orders that a factory would normally refuse. Contact us with your requirements, and we’ll provide a feasible target.